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FAQ

  1. What are ball transfer units and how do they work?

    • Ball transfer units are mechanical devices used in material handling systems to enable smooth and multidirectional movement of goods. They consist of a ball-bearing mounted within a housing, allowing objects to be easily moved in any direction with minimal friction. When pressure is applied to the ball, it rotates within its housing, facilitating smooth movement.

  2. What industries use ball transfer units?

    • Ball transfer units are utilized in a wide range of industries, including manufacturing, distribution, packaging, aerospace, automotive, food processing, retail, and more. Any industry that requires the smooth movement of goods can benefit from the use of ball transfer units.

  3. What are the benefits of using ball transfer units?

    • The benefits of using ball transfer units include:
      • Facilitating smooth and multidirectional movement of goods.
      • Reducing friction and manual effort in material handling processes.
      • Improving productivity and efficiency in manufacturing and distribution operations.
      • Minimizing damage to delicate or sensitive materials.
      • Enhancing ergonomics and worker safety.

  4. How do I select the right ball transfer unit for my application?

    • When selecting ball transfer units, consider factors such as load capacity, ball size, mounting type, material construction (e.g., steel, stainless steel, nylon), environmental conditions (e.g., temperature, moisture, corrosive substances), and required installation configuration (e.g., recessed, surface-mounted, stud-mounted).

  5. Are there different types of ball transfer units available?

    • Yes, there are various types of ball transfer units designed to meet different application requirements, including heavy-duty units for high-load capacities, miniature units for small-scale applications, flange-mounted units for easy installation, and stainless steel units for corrosive environments.

  6. Do you offer custom ball transfer solutions?

    • Yes, we offer custom ball transfer solutions to meet specific customer requirements. Ball size stays at 1 inch and always flange mounted but, we have carbon steel, stainless steel, and delrin(nylon).

  7. How long do ball transfer units last?

    • The lifespan of ball transfer units depends on factors such as usage frequency, load capacity, operating conditions, and maintenance practices. With proper maintenance and care, ball transfer units can provide years of reliable service.

  8. Do you provide technical support and assistance with installation?

    • Yes, we offer technical support and assistance with installation to ensure that our customers can properly integrate and utilize our ball transfer units. Our team of experts is available to provide guidance and answer any questions you may have.

  9. What is your warranty and return policy?

    • We stand behind the quality of Omtec products and offer a warranty against defects in materials and workmanship. Our return policy allows for returns or exchanges within a specified period if you are not satisfied with your purchase. Please refer to our warranty and return policy for more details.

  10. Are your ball transfer units compatible with existing conveyor systems?

    • Yes, our ball transfer units are designed to be compatible with a wide range of conveyor systems. Whether you have gravity conveyors, powered roller conveyors, or other types of conveyor systems, our ball transfer units can be easily integrated to enhance material handling efficiency.

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