Comprehensive Warranty Coverage for AT Auto Conveyor Products

At AT Auto Conveyor, we take pride in providing reliable, high-quality material handling products. To ensure your satisfaction, we offer robust warranty options tailored to the needs of our customers. Whether you’ve purchased Omtec Corp Ball Transfer Units or products from other manufacturers, our policies reflect our commitment to quality.

Omtec Corp Ball Transfer Units purchased through AT Auto Conveyor are covered for 6 months (180 days from the date of purchase). This warranty safeguards against issues arising from manufacturing defects and faulty craftsmanship during normal, intended use.

What the Omtec Corp Warranty Covers

• Defective Materials: Problems resulting from substandard materials used in the construction of ball transfer units.
• Faulty Workmanship: Operational malfunctions caused by errors in manufacturing or assembly.
• Manufacturing Process Issues: Defects or irregularities directly linked to production errors.

Exclusions for Omtec Corp Ball Transfer Units

The warranty does not cover:

1. Misuse or Improper Installation: Damage due to incorrect handling, installation errors, or improper usage.
2. Accidents or Modifications: Issues caused by external accidents, unauthorized alterations, or modifications.
3. Normal Wear and Tear: Deterioration due to regular use over time.
4. Environmental Factors: Damage resulting from adverse environmental conditions or insufficient maintenance.

For ball transfer units and material handling products from other manufacturers, we provide warranties of up to 2 years, depending on the specific manufacturer’s terms. These extended warranties offer additional peace of mind, covering a wide range of potential issues.

Key Highlights of Other Manufacturers’ Warranties

• Extended coverage period of up to 24 months.
• Comprehensive protection for manufacturing defects and craftsmanship issues.
• Specific coverage details vary based on the product and manufacturer.

Exclusions for Other Manufacturers’ Warranties

Similar to the Omtec Corp warranty, exclusions may include:

• Misuse, improper installation, or accidental damage.
• Wear and tear resulting from normal use.
• External factors or unauthorized modifications.

Contact our team for detailed information about the warranty coverage for specific products.

At AT Auto Conveyor, we’ve streamlined the warranty claim process to make it quick and hassle-free. Follow these simple steps to initiate a claim:

1. Report the Issue: Contact our customer service team at 508-360-1611 and provide proof of purchase.
2. Describe the Problem: Explain the issue you’re experiencing with your ball transfer unit or other product.
3. Assessment and Validation: Our team will assess the problem to determine if it falls under the scope of the warranty.
4. Resolution: If your claim is approved, we will promptly repair or replace the defective product.

While we stand by the quality of our products, the warranty has certain limitations. AT Auto Conveyor’s liability is restricted to:

• Repair or Replacement: We will either repair the defective item or provide a replacement.
• No Incidental Damages: The warranty does not cover consequential damages, such as lost profits, downtime, or business interruptions.

Our warranties are designed to provide you with confidence in your purchase. However, warranty rights vary depending on your location:

• In the United States, you may have additional protections under state or federal consumer laws.
• International customers may also have statutory rights that supplement this warranty.

This warranty does not affect your statutory rights under applicable law.

When you purchase from AT Auto Conveyor, you benefit from:

• Trusted Quality: All products are carefully inspected and built to last.
• Dedicated Support: Our knowledgeable customer service team is here to assist with any questions or claims.
• Wide Range of Products: From Omtec Corp Ball Transfer Units to equipment from other top manufacturers, we offer solutions tailored to your needs.

Contact Us for Warranty Support

If you have any questions about our warranty policies or need assistance with a claim, don’t hesitate to reach out. You can contact our friendly team at 508-360-1611 or email us at Info@atautoconveyor.com.

We are proud to support our customers with industry-leading warranty coverage and exceptional service. Thank you for choosing AT Auto Conveyor for your material handling equipment. We value your trust and are dedicated to ensuring your satisfaction with every product.

Anthony Thorpe
Owner, AT Auto Conveyor